Modern Slavery Statement for Coney Hall Carpet Cleaners

Coney Hall Carpet Cleaners is committed to operating with integrity, fairness, and respect for human rights across every part of our business. This modern slavery statement sets out the steps we take to identify, prevent, and address modern slavery, human trafficking, forced labour, and child labour within our operations and supply chains. We recognise that even a local carpet cleaning business can be exposed to risk through suppliers, subcontractors, and temporary labour arrangements, so we maintain clear controls and a zero-tolerance policy toward exploitation.

Our approach applies to all employees, managers, contractors, and suppliers associated with Coney Hall Carpet Cleaners. We expect every person working with us to uphold lawful and ethical employment practices. We do not accept any form of coercion, debt bondage, withheld wages, document retention, intimidation, or any condition that restricts a person’s freedom. This statement reflects our commitment to responsible carpet cleaning services and ethical procurement.

We require all new suppliers to confirm that they comply with labour laws and ethical standards before any commercial relationship begins. Where appropriate, we conduct due diligence on the ownership, workforce practices, and sourcing methods of suppliers providing cleaning chemicals, equipment, uniforms, transport, and outsourced support. Our carpet cleaners are instructed to report concerns immediately if they observe signs of exploitation, unsafe accommodation, or unusual recruitment fees.

Zero-Tolerance Policy and Governance

Modern slavery is incompatible with our values and our business model. If any supplier, contractor, or worker is found to be involved in such practices, we will take decisive action, which may include suspension, termination of the relationship, or escalation to the relevant authorities where appropriate. This zero-tolerance approach is built into our internal policies and communicated during onboarding, procurement reviews, and team briefings.

Responsibility for this statement sits with senior management, who review risk controls and ensure that anti-slavery measures remain effective. Managers overseeing Coney Hall Carpet Cleaners operations are responsible for applying these standards in daily work, including scheduling, subcontractor oversight, and procurement decisions. We also maintain records of supplier checks, policy acknowledgements, and any corrective actions taken to demonstrate accountability.

To strengthen our safeguards, we use proportionate supplier audits based on the level of risk. These audits may include requests for payroll evidence, right-to-work checks, confirmation of worker age verification, and review of recruitment practices. If a supplier cannot demonstrate compliance, we work with them to remedy issues promptly; however, if serious concerns persist, we will end the relationship. Our carpet cleaning company takes a practical but firm approach to prevention.

Reporting Channels and Training

We encourage openness and protect anyone who raises a concern in good faith. Reporting channels are available to all staff and contractors through direct management escalation, written internal reporting, and confidential whistleblowing routes. Concerns may relate to recruitment fees, document confiscation, intimidation, excessive working hours, or any other indicator of modern slavery. Reports are treated seriously, investigated promptly, and handled with discretion to protect the person raising the issue and any potentially affected individuals.

Training is provided to relevant staff so they can recognise warning signs and understand how to respond. This includes identifying indicators in supplier paperwork, site visits, and contractor interactions. Our teams are reminded that a strong carpet cleaning business depends not only on service quality, but also on ethical conduct and respect for human dignity. We also expect suppliers to pass these expectations through their own supply chains.

Any concern identified through reporting or audit is reviewed by management, documented, and followed through to closure. Where necessary, we may increase monitoring, request remediation plans, or commission additional checks. We believe that transparent escalation is essential to protecting workers and preventing harm, especially in service sectors where labour arrangements can be informal or fast-moving.

Annual Review and Continuous Improvement

This modern slavery statement is reviewed annually to ensure it remains current, effective, and aligned with best practice. The review considers changes in legislation, supply chain risk, audit findings, training uptake, and any reported concerns. If improvements are identified, we update our procedures, strengthen supplier controls, and refresh internal guidance accordingly. This helps Coney Hall Carpet Cleaners maintain a robust ethical framework year after year.

We are committed to continual improvement and to acting responsibly in all aspects of our operations. By maintaining a zero-tolerance policy, carrying out supplier audits, providing clear reporting channels, and completing an annual review, we aim to reduce the risk of modern slavery and support fair treatment for everyone connected to our business. Our carpet cleaners and partners are expected to share this commitment at all times.